Sample Policy

Get your samples today – contact us now!

We can also provide a sample, the cost is USD 100, and you’ll get:
1. 350 Grams of Coffee
2. Phytosanitary Document (for green beans only)
3. Quarantine Permit (for green beans only)
4. Cupping Notes / Result from Q-Grader
5. Worldwide Shipping

Deposit USD 100 for a free sample (deducted from your final purchase).

    Sample Policy — Free & Deposit Samples | Indonesia Specialty Coffee
    Sample Policy

    Try before you buy — two ways to sample our green coffee.

    Every relationship starts in the cup. Existing partners and KYC-verified buyers sample free of charge; new buyers start with a fully creditable USD 100 deposit. Either way, you get a Q-grader–cupped, export-ready sample shipped worldwide.

    Choose Your Sample Track

    Free for partners. Deposit-based for new buyers.

    Two clear tracks, the same specialty-grade quality. Pick the one that matches your relationship with us.

    Free Sample

    Complimentary Sample

    Free shipping included

    No deposit, no charge. Reserved for buyers we already know — or who have completed verification.

    Who qualifies
    Existing customers Completed KYC form
    • No cost — sample and worldwide shipping on us.
    • For repeat buyers with prior order history.
    • Or any buyer who has filled out the KYC form and been verified.
    • Same Q-grader cupping notes & export documents.
    How the Deposit Works

    A deposit that pays you back.

    The USD 100 is never lost on a serious order — it's parked against your contract and returned as credit.

    Pay USD 100

    Place a USD 100 deposit by bank transfer, payment link, or PayPal, and we ship your 350 gr sample worldwide — shipping is already included.

    Cup & decide

    Evaluate the sample with your team and Q-grader cupping notes, then move forward with a contract.

    Deposit deducted

    On your future contract, the full USD 100 is deducted from the invoice — so the sample effectively costs nothing.

    Deposit expires in 3 months. If no contract is placed within three months of payment, the deposit is forfeited. The deposit is non-refundable — it is applied only as credit toward a contract placed within the window.

    Which One Suits You

    Find your customer profile.

    Not sure which track applies? Match your situation below — most first-time buyers start with the deposit, and convert to free samples once verified.

    Free Sample suits you if…

    Existing & KYC-verified buyers

    Returning customer

    You've ordered from ISC before and want to evaluate a new origin, lot, or harvest.

    KYC-verified importer

    You've completed our KYC form and passed verification — samples ship free as a trusted partner.

    Distributor under contract

    You hold an active supply agreement and need ongoing samples for your own clients.

    Established roastery account

    Your roastery has a buying history with us and a documented profile on file.

    In Every Sample Box

    Free or deposit — same complete package.

    Whichever track you choose, every sample ships with full export documentation and the Q-grader's verdict.

    350 gr sample

    Enough green beans to roast, cup and trial-batch with your team.

    Phytosanitary & quarantine docs

    Full export paperwork for green beans, ready for customs clearance.

    Q-grader cupping notes

    SCA-scale evaluation and tasting profile from our in-house Q-grader.

    Worldwide shipping

    Door-to-door delivery to your roastery, included in both tracks.

    Get Your Sample

    Ready to taste the difference?

    Tell us your origin interests and roastery details. Existing or KYC-verified buyers sample free; new buyers start with the USD 100 deposit, credited to the first contract.